How it works

Here you will find step-by-step instructions for picking up the bikes.

It's very simple!

1. Find the pickup location

If you have booked for downtown Villach, you will find us at Ankershofengasse 3.

If you have booked for Lake Faak, you will find us at the historic train station building in Faak am See.

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2. Open the door

Use the PIN code from the email to open the door.

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3. Go to your bicycle

All bicycles are numbered, and in the confirmation email, you can see which number(s) have been assigned to you.

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4. Unlock the bike

The combination code for the bike lock is in the email.


You can easily adjust the saddle to the correct height using the quick release.


Check if everything is in order (charger in the bike bag, helmet), and you're ready to go.


We wish you a great tour!

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